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Jobs at Acme

Administration & Operations

Content & Copywriting

Customer Service

Design & User Experience

Engineering

Finance & Accounting

HR & Recruiting

IT & Software Development

Product Management

Quality Assurance

Sales & Marketing

Security

We are searching for an experienced, dynamic Quality Assurance (QA) Tester to be responsible for designing and executing test plans in order to improve the usability of our products. The QA Tester will work with the development team to troubleshoot, debug code, and correct errors or any issues with software code.

As a successful QA Tester, you should have a strong knowledge of software code and testing methodologies and be a team player.

Responsible for creating test cases for automated tests and manuals.

Work with the project manager, developers, and account managers in order to understand business requirements and perform test effort estimation.

Review requirements, technical design documents, and specifications to provide meaningful feedback.

Create comprehensive, well-structured, and detailed test plans and test cases.

Implement test procedures and oversee the QA process.

Troubleshoot quality issues and modify test procedures.

Work closely and take direction from other QAs.

Identify test data requirements and generate required test data.

Execute Software Functional, Regression, and Smoke testing.

Responsible for prioritizing test cases considering account business priorities & risk analysis.

Responsible for analyzing test results and providing reports to the development team.

Participate in project release efforts varying in scope from small to large.

Responsible for ensuring a successful deployment of apps/games into the market.

Stay current with the latest testing strategies and tools.

Bachelor's Degree in CS, Information Technology, or relevant field.

At least 2 years of QA testing experience.

Thorough knowledge of test management software and programming languages.

A passion for Quality Assurance discipline.

Knowledge of industry best practices, procedures, and methods, including but not limited to Scrum, MS Office programs, Agile and Waterfall methodologies, etc.

Ability to work well under pressure and be an "out of the box" thinker.

Good team working and time management skills.

Excellent written and verbal communication skills.

Ability to physically stand, bend, squat, and lift equipment.

🧑🏻‍🏫 Quality Assurance Tester

We are looking for an experienced, skilled Web Applications Developer to design, develop, test, debug, implement, and maintain web-based applications using Java, Web Services, and assorted programming languages as needed. The Web Application Developer will build and maintain numerous sites, program custom modules, implement layouts, and work closely with various units and centers to implement and support enterprise branding and communications initiatives.

Design, develop, and support Drupal-based websites and other duties as assigned.

Implement responsive front-end layouts and UI with modern HTML, CSS, and JavaScript techniques.

Coordinate with a diverse group of colleagues in order to find solutions that solve complex problems with a focus on creativity, functionality, usability, and attention to detail.

Remain abreast of technology directions, initiatives, and trends within the scope of expertise.

Test functionality to ensure objectives are achieved while integrating user-developed content to identify and troubleshoot errors or problems with web-based applications.

Plan, track projects, and communicate with clients from start to end.

Explain and translate complex ideas and concepts to both technical and non-technical audiences.

· Bachelor's degree in Information Technology, Computer Science or closely related.

· Minimum TWO years of experience in web and database, including creating and updating table structures and views as well as CSS development.

Drupal knowledge, including Drupal 8/9, Views, Webform, Entity, and templates.

Experience with CSS3, SASS, JavaScript, and versioning workflow tools, such as Git.

Knowledge of back-end development with programs such as PHP, as well as basic knowledge of SQL Queries and environment.

Experience working in a team-oriented environment with diverse tasks.

Experience in using customer service skills.

Experience with UI/UX design and best practices.

Experience with current front-end development tools such as React, Angular, or other modern JavaScript libraries.

Experience with security protocols and issues (e.g., SSL, cross-site scripting, SQL injection).

Evidence of having a background in CMS/Drupal module development.

Ability to troubleshoot various technical problems.

Strong problem-solving and time management skills.

👨🏻‍💻 Web Application Developer

Customer service is one of the most important functions in business today. According to Forbes, companies with great customer service outsell their competitors by up to 20%.

Modern customers expect quick replies and 24/7 access to information. They also often want things done now. This makes good customer service increasingly difficult as companies grow larger and communication channels increase in number

Escalate unresolved issues to more senior team members as necessary

Communicate with customers in a courteous, professional, and timely manner

Resolve technical issues with assistance from engineering team members

Perform basic data analysis to identify potential opportunities for improvement or new features

Assist in the management of our CRM system by updating customer records as necessary

Minimum of 3 years experience as a customer support representative or similar role

Demonstrated success providing excellent customer service through phone or chat channels - Excellent written and verbal communication skills - Excellent teamwork skills

Use technology tools such as email, chat support, web tools

😍 Customer Support Representative

The Administrative Assistant is responsible for managing the day-to-day administrative functions of the office. This includes handling correspondence, arranging travel and meetings, scheduling appointments, and providing general office support. The Administrative Assistant should be detail oriented and highly organized with a strong work ethic. The ideal candidate should have excellent written and verbal communication skills as well as basic computer skills.

Handle correspondence with internal and external parties, including typing and distributing letters and memos, scheduling meetings and conference calls, following up on requests for information or action

Arrange travel arrangements for employees, including booking flights, hotel accommodations, rental cars, ground transportation and local transportation

Plan company events such as holiday parties or conferences

Handle overflow work from other departments such as accounts payable or human resources when necessary

Minimum of N years experience as an Administrative Assistant or Office Manager

Ability to type at least 50 words per minute - Excellent written and

👍 Administrative Assistant

The Marketing Manager is responsible for the strategic development and execution of marketing plans for a product. This includes understanding the target customer, defining marketing objectives, implementing marketing programs, and measuring effectiveness. This position requires a keen understanding of the product and the customer, as well as excellent analytical skills to be able to assess marketing programs.

Lead the development of collateral materials such as brochures, print ads, trade show displays, trade show booths, direct mail pieces, email campaigns, etc.

Be an expert on current trends in the industry

Create pricing strategies that generate revenue and profitability goals

Manage budgets and expenditures for a product line

Continuously improve marketing efforts by gathering customer feedback and analyzing results

Stay up to date with changes in technology that may affect how we market our products

Careers at Acme

🧑🏻‍🏫 Quality Assurance Tester

👨🏻‍💻 Web Application Developer

😍 Customer Support Representative

👍 Administrative Assistant

📢 Marketing Manager